Allstate is here to help clients in southern California.

Customers can file their claim now: Allstate policy holders affected by forest fires can present their claim visiting a mobile claims center, using the Allstate® mobile application, starting session at Allstate.com, calling 1-800-54 floors or contacting any agent of Allstate

CLAIMS AT THE HOME: Customers can use their mobile or desktop devices to share images or live videos of their domestic damage with an adjuster and help move their claim faster. When it is sure to do so, the adjusters will also be ready to perform physical inspections.

Automatic claims: Customers can immediately send automatic damage claims through Quickfoto claim using their intelligent device and the Allstate mobile application. And if they prefer, they can connect with their adjuster using Virtual Assist® to show and share videos of their damaged vehicle to help advance quickly.

Instant payments: Once a claim is resolved, payments can be sent immediate physical checks.

“We are here for our customers. We are using customer -friendly technologies and experts in care claims to support the communities in southern California affected by these forest fires. ”

– Mike Fiat, Executive Vice President and Director of Claims in Allstate

Allstate is here to help California communities.

When non -profit organizations receive funds before a disaster, they are better equipped to provide immediate relief as long -term to the affected communities. The Allstate Foundation has promised two contributions for a total of $ 750,000 to the American Red Cross and the Disaster Filantropy CenterStrengthen the ability of these organizations to support communities affected by disasters throughout the year. In addition, the Allstate Foundation has promised a donation of $ 150,000 to the Forest Fire Recovery Fund of the California Community Foundation.

Allstate helps everyone, whether customers or not, understanding how insurance works, how to present claims and how to access government support programs.

The Disaster Assistance Center and the Allstate Hands Recovery Guide provide general insurance information, important government resources and security advice to help families and communities prepare and recover from catastrophes.

Allstate agents are not just insurance experts. They live and work in the communities they serve. They are local defenders available to help residents answer their questions and provide individual support, especially after a disaster.

Disasters affect the entire community. And in Allstate, we believe that no one should face problems alone. We are firm to our promise that “you are in good hands with Allstate®” and we are working to make the recovery process as soft as possible.

Steps to take

• Verify to make sure everyone is sure. First, ensure the safety of your loved ones and let it know others that is fine.
• Do not enter your home unless you know it is safe. Check with firefighters before trying to return home. Brokes can occur. In your property, look for hot points and burning areas. Hot embers can hide in rain gutters, under the covers, in tracking spaces and in wood/rubble batteries. If you worry that it is not safe, do not enter.
• Start the claims process as soon as possible. Allstate customers can submit their online claim, using the Allstate® mobile application, calling 1-800-54 floors or contacting any Allstate agent. Customers can also use MyClaim to update their contact and payment information for faster transactions.
• Damage document. Damaged and not damaged articles separately. If it is not safe to keep damaged items, take photos or videos for your claims equipment and then defound them correctly.
• Make temporary repairs. If necessary, hire a qualified contractor to make temporary repairs to avoid more damage. Keep all receipts and provide your claims equipment. Take photos before making any repair.

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